The widespread IT outage affecting multiple countries and sectors has caused significant disruptions, particularly impacting Windows 10 users. The crisis is reportedly linked to a recent update of CrowdStrike, a cloud-based antivirus solution. This update has allegedly led to system crashes, creating substantial challenges for air traffic control systems, banks, broadcasters, and other critical infrastructure.
Affected regions include Australia, New Zealand, India, and Israel , Japan. Monitoring sites like Down Detector have recorded outages at major services such as the Microsoft Store, Amazon, and airlines including Delta and Ryanair.
Kremlin spokesperson Dmitry Peskov has confirmed that the Kremlin’s IT systems have not been affected by the widespread Microsoft outage. Additionally, Russian flight and railway authorities have reported that their operations are continuing without interruption. This suggests that the impact of the CrowdStrike-related disruptions has not extended to Russia’s critical infrastructure, which probably hints that the infrastructure there is most likely protected by Kaspersky instead of CrowdStrike
As efforts to resolve the issue continue globally, unaffected regions like Russia remain operational, possibly due to different IT infrastructure or security measures in place.
Dubai International Airport says it has returned to normal operations after some of its check-in procedures were affected by the global outage. It noted that “airlines promptly switched to an alternate system, allowing normal check-in operations to resume swiftly.”
George Kurtz, CEO of CrowdStrike, has addressed the widespread IT outage, acknowledging the role of their recent update in the disruptions. He stated, "The issue has been identified, isolated, and a fix has been deployed." Kurtz emphasized that the CrowdStrike team is fully mobilized to ensure the security and stability of their customers, reassuring that only Windows 10 users were affected, while Mac and Linux hosts remained unaffected.
As the fix is being rolled out, efforts are underway to restore normalcy across the impacted sectors. Organizations and users affected by the outage are advised to follow the latest guidance from CrowdStrike and their IT departments to ensure systems are updated and secure.
For those already affected, CrowdStrike provides the following workaround steps:
- Boot Windows into Safe Mode or the Windows Recovery Environment
- Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
- Locate the file matching “C-00000291*.sys”, and delete it.
- Boot the host normally.
Affected services list :
- Ryanair
- Heathrow Airport
- Ryanair
- Microsoft365
- UK National Health Service
- US 911 emergency centers in State of Alaska
- UK-based Sky News – which went off air – as well as the Australia-based ABC, SBS, Channel 7, Channel 9, and News Corp Australia.
- Turkish Airlines
- Israel’s Health Ministry
- Microsoft Store
- Amazon
- Delta Airlines
- McDonalds branches in Japan
- Dubai International Airport
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